Operational Updates

Early Alert Aims to Connect Students Needing Help

re you concerned about a student? Maybe they aren't coming to class or haven't signed into their online course. They may seem distressed or overwhelmed.

You've tried to connect with your student but it's not working out, or you've spoken with this individual and let him/her know that they might want to get more support, but you're not sure what's available.

Early Alert


Early Alert is a service provided by the Student Access and Support Department for staff and students who encounter these situations. The Early Alert Program focuses on the first four weeks of the semester. This Fall, Early Alert is open until October 6, 2019. Support is available for students throughout the year; however, Early Alert focuses on the first five weeks to try and help students make changes that may improve their performance before they fall too far behind.

Often, academic difficulties are linked to other issues in a student's life and can result in poor attendance, low exam results or stress and anxiety. The earlier these issues are addressed, the greater the student's chances of success.

Use the online form available through MySelkirk - Tools and Resources. Include as much information as you can (comments are really helpful) and a member of the Early Alert team will do their best to contact your student, guide them through the process of accessing help at Selkirk College or even make an introduction to someone in Counselling, Financial Aid, Accessibility Services or Learning Support.

Although the Early Alert team can't report anything discussed with your student, they will let you know if they were able to make contact. This decreases the chance that this student will slip through the Selkirk College safety net.

You can refer a student to any member of Student Access and Support at any time, but offering a student support early in the semester (well before mid-term) gives the individual the best chance for success.

Find out more about Early Alert and a list of departments offering support. Click here for Early Alert Tips for Employees.